365 Pro Toolkit User Guide

Create 365 Users

This page contains the requirements and steps on how to create user accounts using the 365 Pro Toolkit. This tool uses a csv template to create new user accounts in a 365 tenant.


The following columns in the CSV are required to create an account.

  • UserPrincipalName
  • mailNickName
  • DisplayName
  • AccountEnabled


Step 1. Download and modify template

Click on “Download CSV Template” to download the needed CSV Template.

Open your template and fill out the user information. These columns are required, all other columns are optional.

  • UserPrincipalName
  • mailNickName
  • DisplayName
  • AccountEnabled (TRUE or FALSE)

Save the template and move on to step 2.

Step 2. Select Template and Run

To start the import hit browse and select your CSV Template and click run.

The tool will output the results to the screen. Any accounts that have an error will display an error along with the message. You can see in the screenshot above a few accounts did not create because the UPN already exists. These logs are also stored to a log file.

Supported Attributes

Below are the fields included in the template. If you need more fields please contact support

User Field (Column Header)Example ValueDescription
UserPrincipalNametest.user@activedirectorypro.comUser Principal Name field
PasswordTest123!Enable or disable the account. (TRUE or FALSE).
ForceChangePasswordNextSignInFALSEEnable or disable the force password change at next login.
CitySpringfieldCity field (Contact information)
CompanyNameActive Directory ProCompany name field (Job Information)
CountryUSCountry or region field (Contact information)
DepartmentITDepartment field (Job Information)
DisplayNameTest UserThe users display name (Identity)
EmployeeID123Employee ID field (Job Information)
BusinessPhone1-234-567-8910Business Number field (Contact information)
FirstNameTestThe users first name (Identity)
JobTitleIT ManaagerThe users job title (Job information)
LastNameUserThe users last name (Identity)
Manageruser2@activedirectorypro.comThe users manager, must be in UPN format.
MailNicknameTestUser1Mail nickname (Contact Information)
Mobile Phone1-888-214-3802Mobile phone field (contact)
OfficeLocation4th floorOff location field (Job information)
PostalCode65802Zip or postal code (contact information)
StreetAddress1234 W. EagleCrest LNStreet address field (Contact Information)
StateMOState or province field (Contact information)
AccountEnabled TRUEThis will enable or disable the account (TRUE or FALSE)