AD User Unlock Tool

Quickly Unlock and Troubleshoot
AD Account Lockouts

Quickly unlock user accounts, reset passwords, view password expiration date and
troubleshoot account lockouts. Find the source of repeat lockouts.

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Key Features

Simplify the Account Lockout Resolution Process

Account lockouts and password resets are a common helpdesk request. With the Unlock Tool
easily display all locked users, unlock accounts, reset passwords and much more.

Check for locked users

Click the “Check for locked users” button to display all locked users.

Unlock & Reset Passwords

Select any account to unlock it or choose to reset the user’s password.

Password Expiration Date

Easily get users password expiration date, bad password time, last set and more.

Bulk Password Reset

Easily bulk reset passwords for all users or specific users. Also require pw change.

Lockout Time

When you select an account, it will show the lockout status and lockout time.

Lockout Troubleshooter

Get the lockout events from all domain controllers and the lockout source.

Require password change

Set single or multiple users to change their password at next logon.

Failed authentication attempts

Show failed authentication attempts and which IP address they came from.

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How it Works?

Step 1. Click “Check for locked users”

Step 2. Select an account to display details

Step 3. To unlock an account right click the account and select “Unlock”.

Step 4. To reset user password, click on “reset password.

Lockout Troubleshooter

To troubleshoot lockouts click on “Lockout Troubleshooter”.

Select a date range and click “Run”.

The report will display the following.

  • Event ID (4740 and 4771)
  • Logtime
  • Username = the account locked out or bad authentication
  • Source = source of the account lockout or bad authentication
  • Failure Code
  • Message

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